Frequently Asked Questions
Q: Is your company a factory or a trading company?
A: Our company is a professional manufacturing and trading enterprise with 10 years of production and sales experience.
Q: Can your company produce OEM and customized products? 
A: Our company accepts OEM products and supplies, but the prerequisite is to obtain written authorization from customers.
Q: How is the delivery of your products?
A: The delivery time for conventional products is 20-30 days, and 45 days for customized products.
Q: Does your company accept sample orders and small batch orders?
A: There is no minimum quantity limit for conventional products, but there are requirements for customized products.
Q: What is your company's sample policy?
A: Samples are provided for a fee. After the cumulative number of orders reaches a certain amount, the samples can be partially or fully refunded.
Q: What is the shelf life of your company's products?
A: Provide a one-year limited warranty [For warranty details, please refer to the company's relevant warranty standards.

If you have any questions, please contact us via email or telephone and we will get back to you as soon as possible.

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